An initial registration fee, a small monthly admin fee and a cost per transaction are the only charges we levy.
Data must be loaded onto the system prior to the daily cut off times in order for the system to pay/collect files on the selected action date. SureTransact will collect its fees via a monthly debit order on your account.
You need to advise SureTransact in advance and we will make the necessary adjustments to make the process as simple as possible for your company.
SureTransact has the capability to interface with most payroll systems on the market.
SureTransact is a subsidiary of the SA Payment Exchange Pty Ltd - an accredited and licensed member of PASA (Payment association of South Africa). PASA is an institution set up in conjunction with the South African Reserve Bank. Please visit www.pasa.org.za for more information.
We try to ensure the process is a seamless one and by interfacing with your payroll provider changes are negligible. An ABSA transactional account will be opened to facilitate the flow of funds. If the customer has a leased line, the destination address must change to SureTransact’s address.
Yes, we validate all data according to BANKSERV's requirements. However, the authoriser at the customer side must validate accuracy.
Yes, it allows for an unlimited number of users as long as authorised by your company’s account administrator.
Yes and in addition, it has the capability to provide Accountholder verification and Beneficiary management.
As ABSA is our sponsoring bank, we will facilitate the opening of a free account with them on behalf of the client specifically for payments and collections related to your company. No other action is required, so the integrity of your banking relationship can remain unchanged.
There is no fixed contractual period to which your company is bound and system operations can cease at your convenience.
Each customer has a dedicated Key Account Manager to handle any queries on their behalf. We will also have a technical team available at all times to assist with any technical issues that arise.
OPMS (Online Payments Management System) provides the status of the batch (e.g. Authorisation required, stopped, pending or successful) and of each transaction in the batch (e.g. CDV failed, stopped etc).
SureTransact makes it possible to search and filter historic transactions online - as far as 5 years back. All reports will indicate and match original transactions and have an online statement available.
All data is encrypted before it is sent through a secure connection and is protected by SureVault while the data is in transit.
The system is very simple to operate and navigate, however SureTransact will provide initial training to help clients get familiar with the technology and system operations.
Yes, OPMS (Online Payment Management System) indicates all outstanding tasks as you log on and the system emails important milestones such as when an authorisation is required.
PAYTEQ - our sister company, handle our technical support at no cost to your company.
No changes to your system are necessary. SureTransact will ensure the system change over is as seamless as possible.
Selecting and using the SureTransact formats is as simple as a click on the right button.
You will have to instruct your provider with the change of address.
The file exchanges are exceptionally fast and for host-to-host communication. BANKSERV determines cut-off times and it is applicable to all.
Data can be uploaded on a ‘post dated’ basis or at anytime as long as the daily cut off times are adhered to.
If the internet is down, a 3G modem must be your backup. If your leased line is down, you can use the internet as backup. SureTransact has an extensive Disaster Recovery programme to safeguard your files.
An initial registration fee, a small monthly admin fee and a cost per transaction are the only charges we levy.
Data must be loaded onto the system prior to the daily cut off times in order for the system to pay/collect files on the selected action date. SureTransact will collect its fees via a monthly debit order on your account.
You need to advise SureTransact in advance and we will make the necessary adjustments to make the process as simple as possible for your company.
SureTransact has the capability to interface with most payroll systems on the market.
SureTransact is a subsidiary of the SA Payment Exchange Pty Ltd - an accredited and licensed member of PASA (Payment association of South Africa). PASA is an institution set up in conjunction with the South African Reserve Bank. Please visit www.pasa.org.za for more information.
We try to ensure the process is a seamless one and by interfacing with your payroll provider changes are negligible. An ABSA transactional account will be opened to facilitate the flow of funds. If the customer has a leased line, the destination address must change to SureTransact’s address.
Yes, we validate all data according to BANKSERV's requirements. However, the authoriser at the customer side must validate accuracy.
Yes, it allows for an unlimited number of users as long as authorised by your company’s account administrator.
Yes and in addition, it has the capability to provide Accountholder verification and Beneficiary management.
As ABSA is our sponsoring bank, we will facilitate the opening of a free account with them on behalf of the client specifically for payments and collections related to your company. No other action is required, so the integrity of your banking relationship can remain unchanged.
There is no fixed contractual period to which your company is bound and system operations can cease at your convenience.
Each customer has a dedicated Key Account Manager to handle any queries on their behalf. We will also have a technical team available at all times to assist with any technical issues that arise.
OPMS (Online Payments Management System) provides the status of the batch (e.g. Authorisation required, stopped, pending or successful) and of each transaction in the batch (e.g. CDV failed, stopped etc).
SureTransact makes it possible to search and filter historic transactions online - as far as 5 years back. All reports will indicate and match original transactions and have an online statement available.
All data is encrypted before it is sent through a secure connection and is protected by SureVault while the data is in transit.
The system is very simple to operate and navigate, however SureTransact will provide initial training to help clients get familiar with the technology and system operations.
Yes, OPMS (Online Payment Management System) indicates all outstanding tasks as you log on and the system emails important milestones such as when an authorisation is required.
PAYTEQ - our sister company, handle our technical support at no cost to your company.
No changes to your system are necessary. SureTransact will ensure the system change over is as seamless as possible.
Selecting and using the SureTransact formats is as simple as a click on the right button.
You will have to instruct your provider with the change of address.
The file exchanges are exceptionally fast and for host-to-host communication. BANKSERV determines cut-off times and it is applicable to all.
Data can be uploaded on a ‘post dated’ basis or at anytime as long as the daily cut off times are adhered to.
If the internet is down, a 3G modem must be your backup. If your leased line is down, you can use the internet as backup. SureTransact has an extensive Disaster Recovery programme to safeguard your files.